FAQS
What or who is Core Pacific Group?
Core Pacific Group is the name of our company composed of 3 currency exchange brands namely: AGPC Money Changer, Zamin Foreign Exchange ( Xchange Forex) and Core Pacific Money Exchange.
Our company serves the retail market for currency exchange. All its branches are located in the country’s biggest and major malls such as Ayala Malls and Robinson’s Malls.
WHAT CURRENCIES DO YOU CHANGE?
Click here for the full list of currencies we currently cater to.
do you have real-time exchange rates?
Rates fluctuate and can change any time. For now, rates are not displayed in our website but for inquiries on updated rates and stock availability of currencies, you may call a specific branch near you. Click here to launch our branch locator and see contact details.
WHAT MODES OF PAYMENT DO YOU ACCEPT?
As of the moment, we accept cash only over-the-counter at our branches. We do not buy traveler’s check or any other kind of check of any currency.
WHAT ARE YOUR TRANSACTION HOURS?
Each branch may have different operating hours. Click here to check the operating hours of the specific branch of your choice.
DO YOU CHANGE OLD OR DEMONETIZED CURRENCY?
No, unfortunately we aren’t able to purchase very old bills. We also cannot purchase any currency that’s no longer in circulation. We also do not buy fake or torn-taped bills of any currency
I just came from my travel abroad and want to change back my money to Php, is there a rate difference if I change smaller bills or smaller amount of money?
We buy at a lower rate of the following:
1-5 bills of any currency - 1.50 (one peso & fifty cents lower)
10 bills of any currency - 1 peso lower
20 bills of any currency - 50 centavos lower
do you deliver currencies?
We don’t have a delivery service. All transactions are done in our branches.
where can i address my complaints?
You may send us an email at info@corepacificgroup.com or contact us at +639439238607 .
Why do you require my identification details when I exchange money?
As a registered financial institution, we are supervised by the Bangko Sentral ng Pilipinas( BSP). The BSP has directed all money changers to require minimum identification information from customers.
